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Direct Billing - What is it?


In the context of opticians, direct billing typically refers to a service where the optician or eyecare provider bills your vision insurance company directly for covered services and products you receive during your visit. This can include prescription eyeglasses, contact lenses, and other vision-related services or materials.


Here's how direct billing works with opticians:


Insurance Verification: When you schedule an appointment with an optician or eyecare provider, they will often ask for your vision insurance information. They use this information to verify your coverage and determine what services and products are eligible for direct billing.


Service and Product Selection: During your visit, the optometrist will provide you with services such as an eye exam and may recommend eyeglasses or contact lenses if needed. They will help you select frames or lenses that are covered by your insurance plan if applicable.


Billing Process: After your visit, the optometrists office will submit a claim directly to your vision insurance company for the services and products provided. This includes detailing the specific services, the cost, and any eligible insurance coverage.


Payment: Once the insurance company processes the claim, they will pay the optician or eyecare provider directly for the covered services and materials. You may be responsible for any applicable copayments, deductibles, or expenses that are not covered by your insurance plan.


Explanation of Benefits (EOB): You will receive an Explanation of Benefits (EOB) from your insurance company detailing the services covered, the amount paid, and any outstanding balances you may owe to the eyecare provider.


Direct billing simplifies the payment process for patients, as they don't have to pay the full cost of services and products upfront and then seek reimbursement from their insurance company. Instead, the insurance company and the eyecare provider handle the financial transactions directly, making it more convenient for the patient.


It's important to check with your optician's office and your vision insurance provider to understand the specific details of direct billing, including what services and products are covered, any out-of-pocket expenses you may incur, and any network restrictions that may apply to your insurance plan.

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“I came to this store to get prescription glasses made on the spot. They were able to make my glasses really quickly and even made sure that they were adjusted just right. But, the highlight of my visit here was the customer service. The people were just so nice and friendly--it was such a pleasure to meet them. I walked out very excited to tell others about this store for the quality of the glasses and the service.” 

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613-523-2222

2100 Thurston Drive Unit 5, 

Ottawa, Ontario, K1G 4K8

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